[Resolved]  Citrus Payment Solutions — citrus payment solutions online recharge for bangalore metro card

Address:Ashoka Nagar, Bangalore, Karnataka, 560025

I have done online recharge of 1000 rs for the bangalore metro card which nis not updated in card but amount got deducted from the bank account.

This is the online portal -https://webtopup.bmrc.co.in/.

Please find the transcation details below

Transaction result: success
Email: [protected]@gmail.com
Engraved id: [protected]
Transaction id:[protected]
Amount: 1000 rupees
Datetime:[protected]:50:28 pm
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Sep 10, 2019
Complaint marked as Resolved 
Verified Support
Aug 02, 2019
Citrus Payment Solutions Customer Care's response
Dear Customer,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Regards,
Citrus Support Team
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