[Resolved] Citrus Payment Solutions — citrus payment solutions payment failed at nios but hdfc credit card deducted | |||||
I had paid an amount of rs. 4500/- towards nios d. El. Ed. Admission through hdfc credit card 23/09/2017. The amount was deducted from my account but then browser displayed an error page. After checking nios portal, it was seen "payment not made" at payment status. As per credit card history the reference no of the transaction is: nios1136045 I waited till date to get the money back to my account, but unfortunately it is not being credited yet. Please do the needful at your earliest convenience... Reagards, Hasanujjaman mallick 26/09/2017 Was this information helpful? | |||||
Oct 30, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 29, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
I request you to share your complete issue, Credit card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance