[Resolved] Citrus Payment Solutions — citrus payment solutions transaction to kotak mahindra bank. through citrus payment | |||
I had completed my payment of rs.5000 for opening a savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 27.11.2019. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction id is inv9d7be6eff and citrus txn id is ctx[protected]. Please give me the solution. I am in need of money. Was this information helpful? | |||
Jan 8, 2020 Complaint marked as Resolved Verified Support Dec 05, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details via help.payu.in to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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