[Resolved]  Citrus Payment Solutions — citrus payment solutions unsuccessful payment on bihar police (csbc)

Address:East Champaran, Bihar, 845436
Website:www.csbc.bih.nic.in and www.citrus payment solution

Dear sir,
I am a shopkeeper and right now i am applying some applications to csbc patna for the post of constable, but at the time of applying
I had done some payments through citrus pay: payment gateway solution pvt. Ltd. As below:

1. Candidat's name - rajan kumar
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-26/08/2017 at morning time
Mob-[protected], email - [protected]@gmail.com

2. Candidat's name - chachala kumari
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-26/08/2017 at noon time
Mob-[protected], email - [protected]@gmail.com

3. Candidat's name - jitendra kuma
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-26/08/2017 at evening time
Registered mob-[protected], email - [protected]@gmail.com

4. Candidat's name - abhishek kumar
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-not remember but deduction confirmed please check through transaction number and name.
Registered mob-[protected], email - kr. [protected]@gmail.com

5. Candidat's name - anil kumar
Deducted amount - rs. 182x2= 364/-
Transaction no-not confirmed, suddenly i can't note that please check through date and name/email/mobile number.
Date-13/08/2017
Registered mobile-[protected], email - [protected]@gmail.com,
(Here i have to made three times where only one transaction is successful and two transaction had faild.)

All payments are deducted through my boi debit card but did not get application no. And password... When i click for resend password option for all transaction's mobile no. Then massage comes that this no is unregistered... Please grant me and refund my balance through my deducted account.
Sandeep kr. Thakur.
Email-thakur.[protected]@gmail.com
Mobile-[protected].
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Sep 30, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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