Citrus Payment Solutions — Citrus Payment Solutions zara order payment | |
This is regarding your payment gateway, while shopping from zara app, I paid the money through google pay. The money got deducted from my bank account but on the app it says payment pending and after that it got cancelled. I tried this twice and both times money got deducted but payment failed on zara app. Kindly refund my money back. I am attaching the transaction details below : Transaction 1: Amount - 2080 Rs. UPI transaction ID[protected] Transaction 2: Amount - 2080 Rs. UPI transaction ID[protected] Was this information helpful? | |
2 Comments | |
Comments
Did you receive your money back? Since the same thing happened with me as well.
Reply
Haven't received yet
Citrus Payment Solutions Customer Care's response, Jul 1, 2021
Verified Support
Hi!
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Citrus Payment Solutions Customer Care's response, Jul 1, 2021
Verified Support
Hi!
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052