[Resolved]  Citrus Payment Solutions — Citrus payment solutions- zara purchase issue

I placed an order on zara india app on 30th sept and made the payment through Upi - Google pay . Zara had used the citrus payment gateway. The money got debited from my bank immediately but zara cancelled the order stating they dint receive the money. I have not been sent any refund. Bank says the money is successfully credited to Citrus soln.

Kindly help.
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Oct 5, 2021
Complaint marked as Resolved 
Resolved pls delete post
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This is the transaction details.

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
ManiDg's [Complaint's author] reply, Oct 1, 2021
My details are as below
8017575683
Email is manirimsdsg@gmail.com
Amount is 7050 inr.
Date is 30th sept 2021
I have attached the transaction details in my earlier comment. Pls check.

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