Citrus Payment Solutions — Citrus Zara google pay issue | |
Hi, I made payments of Rs. 8170/- and yet my order was not confirmed while the money was deducted. The details of my transactions are as follows: INR 8170 debited from A/c no. XX7867 on[protected]:50:33 IST at UPI/P2M/[protected]/CITRUS SO/Axis Bank. . Call [protected] if not done by you - Axis Bank I need a refund of the above amounts at the earliest since my orders were never confirmed or processed. Moreover, Zara has not issued any email informing me of the refund. They have simply taken the money without providing any products in return. Was this information helpful? | |
|
Verified Support Aug 31, 2021 Citrus Payment Solutions Customer Care's response Hi, Please note that this is a successful transaction via Citrus Txn ID- OL[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end. Regards, Citrus Support Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment