[Resolved]  Citrus Payment Solutions — Cm90004-duplicate record, but money deducted

Address:Nashik

Tried to Pay Property Tax of Nashik Municipal Corporation for rs 1322 payment via debit card, on 31/05/2021 10:10 am showed cm90004-duplicate record and rs 1322 was deducted from my account.

The amount Rs1322 will be deducted two times because I tried it two times and it showed the same, that is, cm90004-duplicate record.

I am very tensed regarding both the money and Property tax payment is not reflected
I have not got a transaction id for both of the payments but i have proofs to show that the money was deducted and that it was not reflected.

Name : Ashok Laxman Gulve
Mob: [protected]
Email: er.[protected]@gmail.com

Please Find Attachment of bank Transaction history
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Jun 30, 2021
Complaint marked as Resolved 
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Comments

Hi!

As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - CBC[protected]RI968G4 at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team Citrus

kiranulve's [Complaint's author] reply, Jun 21, 2021
What You Show Me it was Third Successful Transaction but what about other two failed Transaction it was not refunded

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