[Resolved] Citrus Payment Solutions — Complaint on lost of refund | |||||
I Have ordered Infocus M370i from shopclues on 14th November 2016. And made a prepaid payment. The company cancelled my order without notice after waiting 20 days for delivery. The refund is credited at 8/12/16(they said it) via Citrus pay. But today is 20th dec 2016 still not getting that refund its been 11 days. Is there anyway to get back my money, should i go to consumer forum and court. Please help me ARN 75503726344010487665406 this is the provided code please trace Was this information helpful? | |||||
Feb 2, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 Citrus Payment Solutions Customer Care's response Hi, We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked. Alternately you can also contact us at [protected]@citruspay.com Regards, Citrus Support Team | |||||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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