[Resolved] Citrus Payment Solutions — debit card money deduction | |||
My name is shishupal pandey I need urgent money so I deposited rs 10000 in kotak bank account via rupay debit card no [protected] (obc atm card) but money is not add in kotak bank account and money is deducted in my obc debit card. I find a message on my number is given below ECOM txn of Rs. 10000 was made on your account ending with XXX4133 on 12/09/18 16:49 at CITRUS PAY ETAILING. Was this information helpful? | |||
Oct 23, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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