[Resolved] Citrus Payment Solutions — deduction of money from two accounts belonging to me without authorisation | |||
Rs 43 deducted from the dayalbagh agra branch of bank of baroda current account no.[protected] in the name of mg publishers & book distribution agency on 23.06.2017. I never used your services nor did i put any money in citrus wallet. Please do not deduct any money from this account in future. I also request you to refund rs 43/- immediately to the above account. Regards. Rajeev gupta Was this information helpful? | |||
Nov 13, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 10, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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