[Resolved] Citrus Payment Solutions — died examination fee

 
2 Reviews
 satya pradhan on Mar 6, 2018
Sir,
Payment for deled exam fee rs. 784.40 was successfully made through icici netbanking and amount debited from account on 03/03/2018 at 10.52 pm for my enrolment no. [[protected]]. The status payment not made has not been updated to payment completed even after 48 hours.
Transaction reference no.[protected]
Date 03/03/2018.
Transfer to inb national institute of open school.

Please resolve the issue of payment status as payment completed at the earliest.

Regards
Sanjukta pradhan.
Complaint marked as Resolved Apr 7, 2018

Complaint Status


[Mar 06, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Citrus Payment Solutions Customer Care's response, Mar 07, 2018
Dear Customer,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

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    Citrus Payment Solutions - died examination fee