[Resolved]  Citrus Payment Solutions — dispute of electric bill payment

Address:Jalpaiguri, West Bengal, 735210

Sir
I paid an electric bill of rs. 1225.21 on 07/08/2017 through online payment option vide transaction id: ctx[protected], i got no receipt from wbsedcl and i also saw in the portal that the transaction is still pending. The said amount debited from my account but the bill amount still not reverse to my account.
Therefore i request you to take necessary action about that problem and please inform me about the problem in my e-mail. As early as possible.
Thanking you,
Yours faithfully
Arun oraon
E-mail: [protected]@gmail.com
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Sep 24, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the TXN CTX[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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