[Resolved] Citrus Payment Solutions — double payment of dled.

[Resolved] Citrus Payment Solutions — double payment of dled.

N Navneet Raman Shrivastava from Aligarh, Uttar Pradesh

Dear sir I have made a payment of rs. 4553.10/- for nios d. El. Ed teacher's training and the amount had been deducted from my account but the payment had not been made and also the amount was not refunded back to my account it is going to be 13 days but the amount has not been credited back to my account Date of payment made - 29/09/17 at 2041 hrs. Transaction id - 741518 Name - ramanjeet shrivastav Reference no. On nios - do96006230 Amount debited through - canara bank debit card So plz do needful Thanku Was this information helpful? No (0) Yes (0)
Nov 20, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Oct 15, 2017 Updated by Navneet Raman Shrivastava On 29th sep 17 at 20:41 & 20:49 hrs of nios registration, i made two payment, but failed. After waiting 48 hour payment status is not updated. On last date i made payment again. But my previous payment not refunded on my account, please refund my amount. Nios ref no:- (I) d[protected]Hemlata shrivastav) (Ii) d[protected]Meera barnwal) Transaction id 1:-741518 Transaction id 2:-749274 Both are failed please look into this matter. Do needful plz. Thanku Ramanjeet shrivastav Mob: [protected] Verified Support Oct 17, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team
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Comments

Miital Apte

from Vadodara, Gujarat

Dear sir,
we done the payment through card details as per below
2055.58 mopsothcrdrcard approva

so please check and reply my ve. no.
GJ-6JR-3481

Citrus Payment Solutions Customer Care's response, Oct 30, 2017

Verified Support

Dear Customer,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Navneet Raman Shrivastava

from Aligarh, Uttar Pradesh

Respected People,
I here by to say to all of you about that if you are lodging any complain here please make sure that do not give your important details here as your account details, card no...etc. Because of this spammers are using this information and making foolish . Hope you all got it. Thanks.