[Resolved] Citrus Payment Solutions — exam fees payment but payment status still now payment not completed | |||
[protected]-SOMASHRI BHOWMICK-PATIT PABAN BHOWMICK-506 507 508 509 1000 Exam fees payment but payment status still now not completed & Debit my bank (A/C-[protected]-IFSE-SBIN0012443) date[protected]Oct-2018 (03-Oct-2018) TO TRANSFER INB i-Collect [protected]IGAEMIUGQ9- RS.1, 010.00 SO PLS SLOVE MY PROBLEM QUCKLY Was this information helpful? | |||
Oct 5, 2018 Complaint marked as Resolved Citrus Payment Solutions - exam fees payment but payment status still now payment not completed Citrus Payment Solutions customer support has been notified about the posted complaint. Oct 04, 2018 Updated by Jrh54 Exam fees payment but payment status still now not completed & Debit my bank (A/C-[protected]-IFSE-SBIN0012443) date[protected]Oct-2018 (03-Oct-2018) TO TRANSFER INB i-Collect [protected]IGAEMIUGQ9- RS.1, 010.00 SO PLS SLOVE MY PROBLEM QUCKLY  Verified Support Oct 06, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 2 Comments | |||
Comments
Payment through your gateway failed when I submitted the payment for gas booking for the amount of 869.50. the amount is debited from my account. Within how many days I will get the payment back.
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Citrus Payment Solutions Customer Care's response, Oct 11, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU