[Resolved] Citrus Payment Solutions — failed transaction | |||
Dear sir/mam, i am a mp online kiosk and i made transaction on september 30, 2017 12:29 pm for csd 200 rd and amc charges for 2 year amt.-inr 950.00 +10 has been debited from my account and failled after some time i did not get any confirmation to till date and did not refund my amount now its bank ref no is stubp[protected]/lic device. So plz find and suggest me what i do. From Ashish jat [protected] [protected]@gmail. C om Was this information helpful? | |||
Nov 30, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 30, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Registration mobile number [protected]
On dtd 11/10/2017 Citrus welt to bank account sent money RS-5000-/and 2100-/ two'times But said amount not deposit in Bank account no [protected]