[Resolved]  Citrus Payment Solutions — flight ticket

Sir,
I did the flight ticket from bangkok to kolkata from official website of spice jet on 19.04.2019, after complete payment i received the mail from citrus pay saying that 'your transaction with spicejet moto using citrus was successful', but i have not received any confirmation of ticket. How should i get the confirmation about my ticket now.

Transaction detail
Merchant order number: [protected]
Citrus reference number: ctx[protected]
Order amount: 10064.00 inr
Transaction date & time: apr 19, 2019 02:04:24 pm

Thank you
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May 21, 2019
Complaint marked as Resolved 
Verified Support
Apr 20, 2019
Citrus Payment Solutions Customer Care's response
Hi,

Please note that this is a successful TXN via Citrus Id - CTX[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant in order to get the status at their end.

Regards,
Citrus Support Team
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