[Resolved]  Citrus Payment Solutions — fraud transaction for citruspay

Hi,

There is a fraud transaction through my bank account for Rs. 29, 500 & 20, 000 on May 07 2020. Transactions were made from Punjab National Bank vide transaction number
1. Bank reference Number: [protected] - Punjab National Bank : Dated May 07, 2020: Amount: 29, 500
2. Bank reference Number: [protected] - Punjab National Bank : Dated May 07, 2020: Amount: 20, 000

Can you please cancel the transaction asap to avoid loss of money from my account.

Feel free to call me for further details @ [protected]

Thanks in advance for your support.
Was this information helpful?
No (0)
Yes (0)
Aug 15, 2021
Complaint marked as Resolved 
Verified Support
May 13, 2020
Citrus Payment Solutions Customer Care's response
Hi,

We regret the inconvenience caused. However, if you need the details of the transactions or want this to be investigated further, please raise your query to the nearest Cyber cell office and they shall facilitate you on the further process.

Regards,
Citrus Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information