Citrus Payment Solutions — gas payment

kapil anil bhavsar

Address:	N41/JA3/6/4 SAVATA NAGAR SAIBABA CHOWK NAVIN NASHIK, Nashik, Maharashtra, 422009
Website:	Google pay

I had booked for a gas cylinder and paid using the link to this app. The money was deducted from the account but it did not reflect in the gas agency 's receipt. I had to pay on receiving the cylinder. Since the amount has been paid by me on the day of receiving the cylinder, pl refund the money paid through your app. The payment was done on 26th Dec. 2019.

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Comments

Preetam Chalamala

I purchased a Zara product through paytm payment through citrus payment pvt limited and the money got deducted but the order status is still pending plz. Help
The beneficiary did not receive my money is what I'm saying.

Citrus Payment Solutions Customer Care's response, Jan 10, 2020

Verified Support

Hi Rahul,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team