[Resolved] Citrus Payment Solutions — gas refill payment not received by varna gas

[email protected]

from Pune, Maharashtra

Address:

Sangli, Maharashtra, 416416

Hpgas bkngno 529510 con 635068 bkng clrd 31. Jan.2019 varna valley co - otp 3971 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill. I have paid through the link and the transaction id is
Acct xx6625 debited with inr646.29 on 03-feb-19 and [protected]@axisbank credited. Info:upi[protected]. But varna said that they didn't receive any payment

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Mar 14, 2019

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

Feb 07, 2019

Updated by [email protected] The transaction ID is:UPI[protected]

Feb 07, 2019

Updated by [email protected] This is very disheartened that I have attached a clear screen shot of the transaction details where you can find all the information you requested