[Resolved] Citrus Payment Solutions — gas refill payment not received by varna gas
Sangli, Maharashtra, India
Sn[email protected] on Feb 5, 2019
Hpgas bkngno 529510 con 635068 bkng clrd 31. Jan.2019 varna valley co - otp 3971 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill. I have paid through the link and the transaction id is
Acct xx6625 debited with inr646.29 on 03-feb-19 and [protected]@axisbank credited. Info:upi[protected]. But varna said that they didn't receive any payment
Complaint marked as Resolved Mar 14, 2019
[Feb 06, 2019] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified SupportCitrus Payment Solutions Customer Care's response, Feb 06, 2019
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Citrus Support Team
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