[Resolved] Citrus Payment Solutions — gas refill payment not received by varna gas

 
1 Review
Sangli, Sangli District, Maharashtra, India
 [email protected] on Feb 5, 2019
Hpgas bkngno 529510 con 635068 bkng clrd 31. Jan.2019 varna valley co - otp 3971 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill. I have paid through the link and the transaction id is
Acct xx6625 debited with inr646.29 on 03-feb-19 and [email protected] credited. Info:upi[protected]. But varna said that they didn't receive any payment

gas refill payment not received by varna gas
Complaint marked as Resolved Mar 14, 2019

Complaint Status


[Feb 06, 2019] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Citrus Payment Solutions Customer Care's response, Feb 06, 2019
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Updated by [email protected], Feb 07, 2019
The transaction ID is:UPI[protected]
Updated by [email protected], Feb 07, 2019
This is very disheartened that I have attached a clear screen shot of the transaction details where you can find all the information you requested
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    Citrus Payment Solutions - gas refill payment not received by varna gas