[Resolved]  Citrus Payment Solutions — Ghmc property tax payment not reflected and the money is debited

Using my ghmc app i paid propert tax to ghmc through citrus pay but it's not reflecting to ghmc that i paid.
I paid through google pay with Transaction Number[protected] and the payment amount is 1642 and that was successfully credited to citrus solutions Pvt ltd on 15th April 10:34 am
But it's not credited to ghmc they have raised a penalty for this.
I request you to look at this matter and Please check and revert my money

Thanks & REgards,
Uday Kumar.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Verified Support
Apr 03, 2021
Citrus Payment Solutions Customer Care's response
Hi Uday,

Please note that this is a successful transaction via Citrus Id - OL[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - M111997137320200415103113 in order to get the status at their end.

Please find the screenshot attached.

Regards,
Citrus Support Team

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information