[Resolved] Citrus Payment Solutions — I am complaining about the airtel bill I have paid on 11th june | |
Here I am complaining about the Airtel WIFI bill i have paid on 11th June of Rs 824 for the month of May 2018 via this site. The Status was showing success but after that i have received the message from Airtel customer care regarding the failed payment, also the bill payment status is showing pending at Airtel site. I am confused now that whether the payment is done or not, if not when will i get my refund in account?
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Jul 19, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jun 18, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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