[Resolved]  Citrus Payment Solutions — I can't pay my hathway bill

Address:Bangalore, Karnataka, 560028

I have tried 21 times to my bill through debit card and i get the same response at Citrus checkout - Oops! Your payment has been failed, Please try again.

And brilliant hathway they don't have other gateways!!!

Every I try it says the same thing and there is no withdrawal of money or the payment creating a constant error and it giving a hard time
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to track any transaction or issue with the information provided by you. Request you to share the Citrus Transaction id or the email id to get the status checked.

Alternately you can also contact us at [protected]@citruspay.com

Regards,
Citrus Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information