[Resolved] Citrus Payment Solutions — I need Zara refund | |
Attaching the Google pay transaction receipt. Did payment twice on zara and both time money got deducted but transaction failed on zara app Please do the refund Was this information helpful? | |
Jul 24, 2021 Complaint marked as Resolved Verified Support Jul 26, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] & UPI[protected] processed on[protected] for Rs. 3570.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
 1 Comment | |
Comments
Hi, I had placed an order on Zara, the money got deducted but the order was not confirmed. Please let me know when my refund would be initiated
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052