[Resolved] Citrus Payment Solutions — i recharged my sun direct but not reflected in my sun direct account i have recharged through citrus pay

Adarshsabu

from Mumbai, Maharashtra

Address:	Melinakirigunsi, 577429
Website:	Citrus private primited

I have paid through citrus pay please connect it to sun direct and do it as fast as you can yesterday i have recharged but not yet reflected in my sun direct account make it fast so i dont know what had happened i am a a regular online recharger through your link but this time money is reflected my sundirect app please resolve the issue fast already 1day has over so make it as fast as you can ok.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2019

Complaint marked as Resolved

Verified Support

Jul 08, 2019

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team