[Resolved]  Citrus Payment Solutions — ibp citrus p[protected]-2018

Address:600011

Yesterday 18.07.2018 I had a net transaction on Corporation of Chennai to pay my property tax for Rs. 2, 529/-, but the transaction god failed and my amount deducted by my bank. My UCO Bank Account No. 00410XXXXXX200 and Transaction id is S66459256, INR 2, 529.00. Kindly check at your end whether CORPORATION OF CHENNAI is received my payment or rejected. If rejected please repay to my Savings Account asap.
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Aug 20, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Complaint comments 

Comments

FI have transferred of DTDC company 9000 Thousend Rupees to my Account through the citruse payment .Money is not received to company.but amount is cut off my account.

Citrus Payment Solutions Customer Care's response, Jul 20, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
I have submitted policy premium on
14 July 2017 for policy [protected].

Premium amount-8980

But payment Receipt is yet not received.

Please check and send it to me.

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