[Resolved] Citrus Payment Solutions — ibp citrus p[protected]-2018 | |||
Yesterday 18.07.2018 I had a net transaction on Corporation of Chennai to pay my property tax for Rs. 2, 529/-, but the transaction god failed and my amount deducted by my bank. My UCO Bank Account No. 00410XXXXXX200 and Transaction id is S66459256, INR 2, 529.00. Kindly check at your end whether CORPORATION OF CHENNAI is received my payment or rejected. If rejected please repay to my Savings Account asap. Was this information helpful? | |||
Aug 20, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
2 Comments | |||
Comments
I have submitted policy premium on
14 July 2017 for policy [protected].
Premium amount-8980
But payment Receipt is yet not received.
Please check and send it to me.
14 July 2017 for policy [protected].
Premium amount-8980
But payment Receipt is yet not received.
Please check and send it to me.
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team