[Resolved] Citrus Payment Solutions — I'm complaining about transaction failed | |||||
I made my hp lpg gas bill payment by citrus paymantra service [ hp consumer no. 604969, abeer hp gas agency], the transcation got completed and the amount of rs. 685 Deducted from my bank acc., but the payment not reached to the hp lpg authority, Please, help as early as possible! Transaction no. [protected] Amount dectd : 685.87 rs Date of pay. : 30/05/2019 Was this information helpful? | |||||
Jul 7, 2019 Complaint marked as Resolved Verified Support Jun 06, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
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