[Resolved] Citrus Payment Solutions — Internal error-Reg.

க

கண்மணி ராஜா

from Chennai, Tamil Nadu

Address:

625006

I had paid my Broadband bill through my Canara Bank account. It used CitrusPay to transact and I received a SMS that money had been deducted and the bill was not also paid.It displayed that it has an internal error. I need my money back and let the bill be paid.Since, it is a huge amount of about Rs.2600, I have no way except complaing or filing an issue.

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Oct 18, 2016

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Sep 14, 2016

Updated by கண்மணி ராஜா My transaction id is CITRUSPAY-[protected]-CLIENTC
ODE.

Verified Support

Sep 16, 2016

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the transaction [protected] for 2595.74 INR was not successful at our end.

The amount for the same has been reversed from our end. The same shall be refunded within 3 to 5 working days (excluding Saturday/Sunday and public holidays).

Alternately for any more help or assistance required, You can mark us an email at [protected]@citruspay.com and our team will assist you right away.

Regards,
Citrus Support Team