[Resolved]  Citrus Payment Solutions — is money returned after the payment

Address:Imphal East, Manipur, 795005
Website:NIOS website

I am aribam joy sharma from imphal. Today i have paid admission fee for d. El. Ed programme of nios through your web portal. Money is already cut from my sbi account. But my application is declared as invalid just after the cutting of money. So i am unable to complete my application.

I want to know whether the amount of money drawn from my account will be returned to my bank account or not?

The photo attached below is my application status. I am unable to get enrolment number. Usually they provide enrolment number just after the payment.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 18, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

sir my self sindhu kumar my account no.[protected] date-16/09/17 time-7:25. I have transferred eight thousand rupee to account no.-[protected] through empower canara bank mobile banking apps.It was debited from my account but still it was not credit to transfer account.Kindly take neccessary action and refund my money to my account
Citrus Payment Solutions Customer Care's response, Sep 19, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information