[Resolved]  Citrus Payment Solutions — lpg booking - cancelled - amount paid refund regarding

Sir
Hp gas booking ref. No. [protected] order date 29.03.2020, booking no. 543351, agency name : arjun gas, kannur, kerala, consumer no. 603604

Payment details : date : 30.03.2020, amount ; 826.65
Othpg 755073 citrus* citrus pay gov mumbai

As per the directions of the authority the above booking has been cancelled. Hence request to refund the amount as mentioned above.
With regards
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May 10, 2020
Complaint marked as Resolved 
Verified Support
Apr 08, 2020
Citrus Payment Solutions Customer Care's response
Hi Asokan,

As checked, this is successful transaction via Citrus transaction id OL[protected] and merchant transaction id [protected]. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end.


Regards,
Team Citrus
Complaint comments 

Comments

Hi.. Have paid Rs. 796/- to HP Gas via citrus payment gateway..

Amount deducted but not received by distributor.

Please check and refund amount asap.

Attached are transaction details.

Citrus Payment Solutions Customer Care's response, Apr 6, 2020
Verified Support
Hi Ankit,

We will assist you soon for this.

Regards
Team Citrus
Citrus Payment Solutions Customer Care's response, Apr 6, 2020
Verified Support
Hi Ankita,

As checked funds have been refunded back to the customer on 19.03.2020 with bank RRN 007718749795. Hope this helps.

Regards
Team Citrus

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