Citrus Payment Solutions — Made payment via Citrus on Google Pay for a Zara wallet and the money got deducted and order not processed. | |||
I made a payment of Rs.1500 for a Zara wallet on the Zara application. The payment was made through Citrus payment via Google Pay.The amount was deducted and the order for cancelled. It has been a week since the issue happened and I haven't received my refund. Please help. Was this information helpful? | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team