[Resolved]  Citrus Payment Solutions — mera paisa wapas kar do

I'm shankar mahadik from pune state. I would like to give a complaint regarding the online payment transaction for hp gas booking.

Consumer no:606091
Consumer name:bhargavram hp gas
Registered mobile no: [protected]

Actually my complaint is, i was book the hp gas cylinder on[protected], around, with booking reference no is:593430and bill was inr 650.
I did this bill payment through online using the link as follows: http://ezpay.hpcl.co.in//ezypay//h//[protected].
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Apr 7, 2019
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
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