[Resolved] Citrus Payment Solutions — money debited from my account but not recharged my sun direct tv no..[protected] | |
I have recharged a subscription pack of sundirect ₹200.00 on [protected] dated 15/6/2019 through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible
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Jul 22, 2019 Complaint marked as Resolved Verified Support Jun 17, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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