[Resolved] Citrus Payment Solutions — Money debited from my bank account Zara didn't receive any order | |
I was placing an order on zara india online on 15th April 2021 and had opted for payment via upi. Then I made the payment through google pay for which zara used citrus payment gateway. I made the transaction and money got debited from my account but zara did not receive the amount. Zara cancelled the order from their side as it showed pending I haven’t been initiated a refund. Kindly look into it and process the refund request for my money at the earliest. Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved Verified Support Apr 18, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 16/04/2021 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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