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Hi,
Please note that your transaction with Citrus ID OL[protected] & OL[protected] processed on[protected] was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.
Feel free to write to us if any other information is required.
Regards,
Citrus Support Team
Please note that your transaction with Citrus ID OL[protected] & OL[protected] processed on[protected] was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.
Feel free to write to us if any other information is required.
Regards,
Citrus Support Team
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We regret the inconvenience caused. We are unable to see the provided details. Please share the below details with us and we shall assist you further.
• UPI/Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
And
Acct XXX719 debited with INR3280.00 on 02-Jan-21 and citruspay@axisbank credited.Info:UPI-100201918947.
2 jan 2021 amount 3280 and another one on 2 jan 2021 for the same amount 3280
Phone - 9999337847
Upi id - just.kalra-1@okicici