[Resolved]  Citrus Payment Solutions — Money deducted but order not placed

I have placed the order on Zara Online via UPI of Rs 7670 but the order status still says payment not made.
INR 7, 670.00 debited from A/c XX0355 on 06-OCT-20. Info: UPI-CITRUS SOLUTIONS [protected]@axisbank-UTIB[protected]-transactionDetail.
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Oct 21, 2020
Complaint marked as Resolved 
Got the money, Thanks
Oct 06, 2020
Updated by Ayush K
Online shopping refund complaint
Complaint comments 

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Hi!

Apologies for the inconvenience.

As checked, this is a failed transaction and amount for same has been refunded on 07/10/2020 via RRN [protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus

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