[Resolved]  Citrus Payment Solutions — Money deducted by u not received by Zara

Address:Lord Krishna Crest , Subhash Road , Race Course , Dehradun , Uttarakhand 248001 Near to CMI hospital
Website:Zara and google pay

I did a payment by upi in Zara
Total cost 5580
It says completed on your forum via google pay
But failed on Zara
Please initiate the refund asap
+3 photos
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2021
Complaint marked as Resolved 
Verified Support
Aug 10, 2021
Citrus Payment Solutions Customer Care's response
Hi,

We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 5580 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required.

Regards,
Citrus Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information