[Resolved]  Citrus Payment Solutions — money deducted from account, but payment status showing: payment not made.

Address:797112

Sir, i have made a payment of rs 4553 rs using my visa card yesterday i. E on 13th september 2017 at 6:06pm for nios d. El. Ed course.
Money has been deducted from my account but the nios website status is showing payment not made.
Kindly resolve this issue at the earliest.

Reference no d[protected]
School udise no [protected]
Enrolment no
Name gita dutta
Father's name lt. Sunil roy
Mother's name rekha roy
Application status payment not made
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Oct 22, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Sep 14, 2017
Updated by Apluscoaching Point
It is my South Indian Bank account ...Account no is [protected]
Verified Support
Sep 17, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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