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Citrus Payment Solutions Customer Care's response, Dec 1, 2020
Verified Support
Hi!
Apologies for the inconvenience.
As checked, this is a failed transaction and amount for same has been refunded on 30/11/2020 via RRN 33323792493. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).
Regards,
Team Citrus
Apologies for the inconvenience.
As checked, this is a failed transaction and amount for same has been refunded on 30/11/2020 via RRN 33323792493. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).
Regards,
Team Citrus
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team Citrus
Mail id- anetta.joby97@gmail.com
Amount- Rs 5980.00
Date- 28-11-20
UPI Ref No 033323792493
Transaction id- T2011282359462771163947