Citrus Payment Solutions — Money deducted from my bank account but payment not reflected in zara app. | |
This is the second time I am submitting a complaint since there has been no response. I had placed an order and made a payment on zara.com through citruspay but it has not reflected on their website. Please issue a refund immediately for the same. : Dear Customer, acct XXXXXX has been debited for Rs.1780.00 on 29-Nov-20 towards linked [protected]@axisbank. UPI Ref no[protected] Was this information helpful? | |
Verified Support Dec 01, 2020 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 30/11/2020 via RRN [protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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