[Resolved] Citrus Payment Solutions — Money deducted while shopping on Zara app but order is still pending payment | |
I was purchasing a clothes online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money Rs. 3, 970 got deducted but my order in the Zara app still shows payment pending. Kindly refund my money.
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Sep 13, 2021 Complaint marked as Resolved Verified Support Jul 20, 2021 Citrus Payment Solutions Customer Care's response Hi, Please note that this is a successful transaction via Citrus Txn Id - UPI[protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly. Regards, Citrus Support Team | |
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