Citrus Payment Solutions — Money got deducted | |
I have made an order on Zara, my money got deducted but it is showing that payment is pending on the Zara app. Was this information helpful? | |
2 Comments | |
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Transaction id is[protected]
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Amount is 1780
Email id used is [protected]@gmail.com
Date 25th August 2021
Email id used is [protected]@gmail.com
Date 25th August 2021
Citrus Payment Solutions Customer Care's response, Aug 26, 2021
Verified Support
Hi,
We regret the inconvenience caused. Your transaction with Citrus ID UPI8961764408331893148 processed for Rs. 1780 was a failed transaction. The amount has been refunded to your source account on 26-08-2021 and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required.
Regards,
Citrus Support Team
We regret the inconvenience caused. Your transaction with Citrus ID UPI8961764408331893148 processed for Rs. 1780 was a failed transaction. The amount has been refunded to your source account on 26-08-2021 and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required.
Regards,
Citrus Support Team
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