Citrus Payment Solutions — Money is not paid in recipient's account

Dear sir i have paid G. L. BAJAJ COLLEGE fees on Thursday (02/09/2021)at 7:55p.m. from my IDBI account through your gateway. Money is deducted from my account but the fees is not paid in college account. Kindly pay it as early as possible to college account.
Account holder name : Kushagra Saxena
Cust ID: 74866497
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Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
Dharamvir Saxena's [Complaint's author] reply, Sep 4, 2021
My contact number is 9415150775
Transaction I'd S7752691
Amount is 137660
Transaction Date was Thursday(02/09/21)
I have send information kindly reply

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