Citrus Payment Solutions — Money not being reflected back

I tried ordering 2 articles from ZARA app
From my phone amounting to rs .7580
Using Google pay upi .
My transaction on Google pay to citrus payment solutions was completed
But my order was not confirmed, I waited for it to get completed but it got canceled later .
I was expecting the amount to be reflected back in my account the same day but it didn’t happen
I m expecting my amount reflected back soon as no order was placed
Thank you
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Verified Support
Dec 11, 2020
Citrus Payment Solutions Customer Care's response
Hi, as checked refund was successfully initiated on[protected] for UPI[protected]
and shall reflect in the source account within 5 to 7 working days. Please find the needful Bank RRN no. for your reference[protected]. Hope this helps.
Dec 26, 2020
Updated by gaurav Aj
Thank you
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