Citrus Payment Solutions — money not credited back to my account

Address:

600053

Dear sir,

I have done transaction for rs.3000/-on 01st feb 2018, its been 3 days over but still the amount is not credited in my icici bank ccount.

Details are below as per trail mail.

Citrus cash

1st february 2018 | 0:02 pm
Withdrawn | successful
Ref id :[protected]
Message : withdrawn to ifsc icic0000580

• exact date and time of withdrawal. — 1st feb 2018 0:02 pm
• exact transaction amount. — rs.3000/-

As per my bank update the amount clearance is not done by citrus, request you to lookinto this and credit the amount as soon aas possible.

Regards,
Arunprakash
Mobile no - [protected]