[Resolved] Citrus Payment Solutions — Money not credited in my bank account | |||
Dear sir, There has been an issue with my refund of 5000in my bank account from Citrus wallet I had made a withdrawl of Rs 5000 from citrus wallet to my bank account on 21/12/2016 I was supposed to get the refund of Rs 5000 within 4-7 days. Whereas my status on the site shows amount sent to bank but I have gotten no such amount on my bank account. Please take into consideration my problem and make the refund ASAP. I have tried to call on customer care service but it charges my balance and no one responds. User name : SHOUVIK MITRA Ref id: 30000163586356144334647 User id : shouvikmitra.[protected]@gmail.com Phn no. [protected] Bank acc details : Name : SHOUVIK MITRA Acct Number :[protected] Bank IFSC : DBSS0IN0811 MMID : 9641409 Was this information helpful? | |||
Feb 9, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Citrus Payment Solutions Customer Care's response Hey SHOUVIK, Your concern has already been addressed over the email sent by you under the case number 00534246. Revert to the same for any more help or support. Regards, Citrus Support Team | |||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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