[Resolved] Citrus Payment Solutions — multiple time submitted fees...
Mohammadi, Uttar Pradesh, India
Vavandana2018 on Mar 6, 2018
i have submitted fees many times for one enrollment no.[protected] for the course d.el.ed.exam 501, 502, 503 provided by nios at the same date 06/03/2018.the amount was only 757.5 rupe.but i paid three times the amount 2272.5 rupe.
so please cut the fee 757.5 rupe and refund me my extra amount 1515.00rupe.
name- vandana mishra
Complaint marked as Resolved Apr 8, 2018
[Mar 07, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified SupportCitrus Payment Solutions Customer Care's response, Mar 08, 2018
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Citrus Support Team
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