[Resolved] Citrus Payment Solutions — multiple time submitted fees...

 
1 Review
 vandana2018 on Mar 6, 2018
Sir
i have submitted fees many times for one enrollment no.[protected] for the course d.el.ed.exam 501, 502, 503 provided by nios at the same date 06/03/2018.the amount was only 757.5 rupe.but i paid three times the amount 2272.5 rupe.
so please cut the fee 757.5 rupe and refund me my extra amount 1515.00rupe.
thank you
name- vandana mishra
enrollment no.-[protected]
mob.no.[protected]

multiple time submitted fees...
multiple time submitted fees...
multiple time submitted fees...
Complaint marked as Resolved Apr 8, 2018

Complaint Status


[Mar 07, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Citrus Payment Solutions Customer Care's response, Mar 08, 2018
Hi Vandana,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Updated by vandana2018, Mar 15, 2018
1- reference no[protected]
2- reference no[protected]
3- reference no[protected]
4- email id- vandanamishra0358@gmail.com
5-mobile no- [protected]
6- card no- 459150... 1586
so please cut the fee 757.5 rupe and refund me my extra amount 1515.00rupe.

multiple time submitted fees...
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    Citrus Payment Solutions - multiple time submitted fees...