[Resolved] Citrus Payment Solutions — My money debited from account but order not placed at zara | |
I was placing an order from Zara on 3rd June 2021 and had opted for payment through via google pay for which zara had citrus payment as their gateway. I did the transaction and my money got debited from my account but Zara did not receive the amount. So zara cancelled the order from their side and as it keep pending I haven’t been initiated a refund Kindly check my concern and give me my refund of my money at the earliest Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Verified Support Jun 05, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 2990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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