Citrus Payment Solutions — my money is deducted but the order is not completed on zara site. | |
My money is deducted from citrus pay but order not got completely. Pls refund my money and send me your email where i can share transaction details now.
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Hi Citrus Pay,
Yesterday, 31st August, 2020, I placed an order for RS 4280/- on ZARA official website. Made payment through Citrus payment solutions on GOOGLE PAY UPI.
The transaction was successful, however, the order was still pending because of the payment not done and it finally got cancelled. It been 1 day and the payment is still deducted. I am attaching the screenshots of google pay payment with my bank transaction statement. I request you to refund it to my account. I contacted zara. and they say to talk to your regarding this.
I am expecting a quick reply from your end. I have tried to reach you multiple times. I am expecting a solution from your end.
Please find the attachments below. This was all the information that i have.
All the necessary information is shared here.
PLEASE NOTE I AM UNABLE TO CONTACT YOU through help.payu.in. I have sent you several emails yet none responded. Please reply on priority.
SHWETA.
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Yesterday, 31st August, 2020, I placed an order for RS 4280/- on ZARA official website. Made payment through Citrus payment solutions on GOOGLE PAY UPI.
The transaction was successful, however, the order was still pending because of the payment not done and it finally got cancelled. It been 1 day and the payment is still deducted. I am attaching the screenshots of google pay payment with my bank transaction statement. I request you to refund it to my account. I contacted zara. and they say to talk to your regarding this.
I am expecting a quick reply from your end. I have tried to reach you multiple times. I am expecting a solution from your end.
Please find the attachments below. This was all the information that i have.
All the necessary information is shared here.
PLEASE NOTE I AM UNABLE TO CONTACT YOU through help.payu.in. I have sent you several emails yet none responded. Please reply on priority.
SHWETA.
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Apologies for the inconvenience.
Request you to share your registered number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team Citrus