[Resolved] Citrus Payment Solutions — Need to know the reason for withdrawal from my account | |
Hi, I need to know the reason for the money withdrawal from my account (Acc.No: [protected]) in HDFC Bank on June 7th. On that day, Rs.960 has been debited from my account by CITRUS PAYMENT SOLUTIONS PRIVATE LTD without any notification. I have contacted my bank executives and they have no idea regarding the debit and they advised me to contact Citrus Payment for further clarifications. So could you please tell me the reason for this withdrawal. And I request you to refund back Rs.960 to my Account asap. Was this information helpful? | |
Sep 22, 2016 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 Citrus Payment Solutions Customer Care's response Hey Chrishley, Please note that we are unable to locate any transaction or recovery with the information shared by you. Hence, request you to send us the transaction details along with the updated bank statement from which the amount has been deducted on [protected]@citruspay.com Once we receive the details, we would be glad to assist you. Thanks, Citrus Support Team | |
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Citrus Payment Solutions — Recharge not done & payment deducted from bank
Dear sir,I was recharge in my no. [protected] on dated[protected] . & also payment has been deducted from bank . but recharge was not done.